StoreSpot / Terms
Terms of Service
Terms for managing and displaying your locations with StoreSpot.
Effective date: 9 October 2026. These terms apply to the merchant’s use of StoreSpot.
1. Service and eligibility
You must be authorized to act for your Shopify business. StoreSpot manages and displays a locator through a compatible Shopify theme supporting app blocks and the Online Store sales channel. It supports one locator, up to three saved groups and 2,000 saved locations per shop, including active and inactive records. Publication limits and paid features depend on the approved plan.
We do not guarantee compatibility with every theme, a particular sales outcome or a number of physical visits. Shopify, network and map-service availability can affect use.
2. Your content and the app
You retain ownership of your content and authorize the processing and display needed to provide the service as instructed. You receive a limited, non-exclusive, non-transferable right to use StoreSpot for your authorized shop during the service. We and our licensors retain rights in the software. Open-source and map-data rights remain subject to their applicable licenses and attribution.
3. Your responsibilities
Keep location information accurate, use images and contacts you are permitted to publish, and provide any required notices or permissions. Check coordinates, hours, imports and the published result. Keep exports before major changes. Straight-line distances are not driving distances or travel times.
Do not submit unlawful content, credentials or unnecessary sensitive data; infringe rights; bypass limits or security controls; or disrupt the service. Protect Shopify accounts and manage staff access and storefront consent appropriately.
4. Plans and billing
The price, billing interval, tax and trial eligibility shown in Shopify’s approval flow govern the subscription you approve. Paid charges use Shopify’s billing system; StoreSpot does not directly collect card details. Read those terms before accepting. The plan limits are described in Documentation.
Downgrading preserves saved records while limiting publication and paid features. Proration, credits and effective dates follow the approved Shopify billing flow and applicable rules. Development or test access is not proof of a paid subscription.
5. Cancellation and refund requests
You can uninstall through Shopify to end use. Check Shopify billing for charges already incurred or still payable. Export what you want to retain first; see uninstall and deletion.
Contact storespot@buttonnest.com promptly with the relevant invoice and reason for a refund request. We review requests individually, including duplicate or incorrect charges and material service failures, and explain the result. Uninstalling alone does not guarantee a refund. Any approved refund is handled through the available Shopify process. Mandatory statutory rights remain unaffected.
6. Support and service changes
StoreSpot is provided by Halász Gábor e.v. under the ButtonNest brand. The business address, registration and contact details are available in Provider details.
Support is by email, with a target initial response within two business days, Monday–Friday, Europe/Budapest time, excluding local public holidays. This is not 24/7 support or a resolution-time guarantee. No fixed uptime or recovery-time service level is offered.
For material service or contractual changes, we will ordinarily give at least 30 days’ notice through the app or the merchant’s service contact. Urgent legal or security changes may be made sooner with an explanation. Where changes materially affect your use, you may stop using the service before they take effect. A paid-price change requires the applicable Shopify billing process.
7. Suspension and termination
Access may be restricted where reasonably necessary to address a security threat, unlawful use, material breach or legal requirement. For a remediable breach, where lawful and safe, we will explain it and allow 14 days to remedy it before termination. Immediate protective action may be necessary for serious harm. We will ordinarily give at least 30 days’ notice of planned service discontinuation and explain export and billing arrangements. Accrued lawful obligations survive termination.
8. Responsibility and disputes
Each party remains responsible under applicable law and these terms. No additional contractual liability cap or blanket exclusion of statutory liability is imposed by these terms. Nothing limits a right or liability that cannot lawfully be limited. You are responsible for your published information and appropriate exports; our database backups are not a complete backup of your Shopify content or images.
Contact storespot@buttonnest.com first so we can try to resolve a dispute. Applicable mandatory law and jurisdiction rules determine the forum; these terms do not override mandatory protections or jurisdiction rules. If a provision is invalid, the remaining provisions continue to apply to the extent permitted by law.
9. Data and other services
Our Privacy Policy explains data handling. Shopify and external directions services have their own terms. We do not represent third parties’ independent actions as our own guarantees.
Data processing annex
This annex forms part of these terms where Halász Gábor e.v. processes personal information on the merchant’s behalf. It sets out the merchant’s instructions and our responsibilities as processor for that information.
Scope and instructions
Processing supports locator management/display, authorization, recovery and support during the service and necessary deletion period. It includes storing, organizing, retrieving, transmitting and deleting the information described in the Privacy Policy. Data subjects may include merchant staff, people named in business contact details and storefront users whose technical requests are processed. The service does not require special-category information.
The merchant controls the lawful purposes and gives documented instructions through authorized app actions and support requests. We process only on those instructions, including transfers, unless law requires otherwise; where permitted we will inform the merchant. We will flag an instruction we reasonably consider unlawful.
Protection and assistance
Authorized personnel must be bound by confidentiality. We maintain proportionate technical and organizational protection, including the actual controls and clearly stated limitations in Security. We assist with individuals’ requests, security obligations and impact assessments, taking account of the processing and information available. We notify the merchant without undue delay after becoming aware of a personal data breach affecting its processor data, provide known facts and further updates, and cooperate with mitigation.
Providers and transfers
The merchant gives general written authorization for the agreed providers in the provider register, subject to applicable written processing obligations. We remain accountable for required subprocessor obligations. We give at least 30 days’ prior notice of intended additions or replacements and allow data-protection objections within that period. We will seek a reasonable alternative or remedy; if none is available, the merchant may end the affected service before the change and request an appropriate refund of unused prepaid fees. International transfers require the safeguards applicable to the data and destination. Contact the privacy address below for relevant safeguard information.
Return, deletion and accountability
On ending the service, the merchant may instruct return or deletion of processor data, subject to lawful retention. Export available location data before uninstalling and contact us for other return requests. Active cleanup, separate Shopify resources and restricted backup expiry follow the documented schedule. Restored data must be reconciled against intervening deletion requests before use.
We provide information reasonably needed to demonstrate these obligations and permit appropriate audits, including inspections by the merchant or its mandated auditor. Practical notice, confidentiality and security arrangements must not defeat those rights. Requests and incident communications use privacy@buttonnest.com.